How to De-Escalate a Fight in Public

Things are a little more tense than usual these days. Stress and anxiety levels are up and so are fights in public. We’ve all heard stories of bad behavior in restaurants, airports, hospitals, school board meetings, etc. So on this episode of How To!, the first in a two-part series, we bring on Dan Christensen, a bus driver in Portland, Oregon, and Matt Smith, a crisis intervention trainer and the co-founder of Aegis Training Solutions. They both have years of experience defusing ugly confrontations and a bevy of surprising tips to keep yourself safe while calming down those around you.

Click here to view the original podcast on the SLATE website.