Course Offerings
for Teams & Companies
The most powerful way to take the Good Conflict Master Class is together. Teams, companies, schools and nonprofit networks can purchase the Master Class at a discounted rate, so that everyone has the opportunity to learn from the same playbook—which is how lasting culture change happens.
What Your Employees Will Learn
The Good Conflict Master Class features six modules, each broken into high-energy, short video lessons, for a grand total of 4 hours of highly practical content and skill exercises.
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The problem, the solution, and what you’ll get from this course. A radical new way to think about discord. (Hint: Conflict is not the problem. High conflict is.)
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Choose one case-study conflict from your past or present and work alongside Amanda and Hélène to map the hidden players, the four “fire starters” that lead to toxic conflict, and new openings. Get the conflict out of your head and onto paper–where you can see it more clearly.
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Discover the four root causes driving every difficult conflict, from politics to gang violence to labor disputes. Learn the transformative “looping” technique for listening in conflict–along with 15 revealing questions to ask in difficult conversations.
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Now that you know what a conflict is really about, you can dig into it constructively. Learn to issue the invitation, manage emotions, and prepare for tough conversations according to what actually works.
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Identify strategies you can use to make healthy conflict easier–even normal–in your organization. Choose from a menu of evidence-based options (including the “magic ratio,” humor, music, “10% vulnerability,” and food…of course!) to embed healthy conflict into your team’s everyday rituals, habits, and routines.
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Solidify your new Good Conflict skills with strategies for maintaining these practices and using your playbook effectively. When you finish Module 6, you'll know how to prevent common mistakes, adapt to new and evolving challenges, and prevent relapse into old habits.
Shift your organization's culture by making conflict an asset (instead of a liability).
Choose the right option for your team, school, or company:
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Master Class
What’s included:
- Complete Access to the Program for 1 Year
- 6 Modules of Course Content
- 38 Video Lessons
- 4+ Hours of Video Education
- Downloadable Audio Files for Each Lesson
- Digital Downloads, Worksheets, and Exercises
- Good Conflict Certificate of Completion -
Master Class Pro
What’s included:
Everything included in the Master Course plus
3 Months of Guided Support
- Monthly Live Q&A Sessions
- Exclusive Webinars: Master strategies for dealing with conflict entrepreneurs and preparing for difficult conversations.
Frequently Asked Questions
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The main difference is distribution. An individual user will set up their course login when they pay for their course. Team and enterprise subscriptions are delivered as a bulk list of unique codes. Once redeemed, each of these codes will be converted into a personal account by the redeemer and there is no requirement for a central administrator.
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You will receive an email with a CSV file containing unique code URLs, which will allow recipients to create an account and redeem a one-year membership.
Still have questions? Please contact us, so we can assist you further!
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Groups and organizations that need new, shared vocabulary, frameworks and skills -- so they can thrive and communicate in our current age of conflict.
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The Good Conflict Master Class features six modules, each broken into 5-minute, high-energy videos, for a grand total of 4 hours of highly practical content and skill exercises.
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Your course will be taught by the founders of Good Conflict: veteran journalists and conflict navigators Hélène Biandudi Hofer and Amanda Ripley.
To read Hélène and Amanda’s bios, click here.
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No one comes to us with a lot of spare time. They always need practical help quickly. That’s why the Good Conflict Master Class is designed to be taken at your own pace–and broken into efficient, manageable videos–each less than 5 minutes long.
Teams can take the course on their own timetable and then come together to discuss what they’ve learned with each other–or together with our founders in our live, monthly Q&A sessions.
Each section includes actionable skills that people can use right away, adding valuable tools to your team's toolkit. By the end, you'll have a personalized conflict playbook to help you intentionally foster good, healthy conflict in the future.
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It’s a valid concern. Every conflict and organization is a little different. That said, human behavior in conflict is pretty consistent (for better and for worse). The Good Conflict Master Class provides a foundation in universal principles and proven skills that apply to every conflict, from professional to political to personal. The techniques you’ll learn, from conflict mapping to tactical listening and investigating the understory, can then be customized further, if you’d like, through our live, in-person, or virtual workshops as well as our monthly Q&A sessions and 1-1 coaching sessions.